NOT SO NERVOUS
I don't know many people who don't envisage a visit to the dentist without some trepidation. Smiles' dentist, Peter James and his staff are more than aware of this and offer a very relaxed, intimate and friendly atmosphere. I've never been less nervous at any dentist's before and highly recommend Smiles, Headcorn as offering not only excellent dental treatment but an atmosphere that makes it a whole lot less daunting!
I, like many other people, do not exactly look forward to going to the dentist but I must admit that Smiles is such a friendly surgery that I do look forward to seeing the receptionist,
Mr James and his lovely nurse, Andrea. They are all so welcoming that it makes me feel reassured and almost home from home. Oh! and they have a great collection of up-to-date magazines I enjoy browsing through!
I was a little nervous about having Botox but, on the advice of a friend who goes to Peter James for Botox and dermafiller treatment, I decided to give it a try. My first consultation with Mr James was very reassuring. He gave me all the information I needed and an appointment was arranged. I was very pleasantly surprised that the treatment was almost pain-free and the results were fantastic. I now regularly attend Peter James' surgery, not just for Botox but for my dental requirements. Thank you Peter James! MN (Sutton Valence)
A NERVOUS PATIENT
I'm a very nervous patient but Peter James is very understanding of my nervousness and very patient and reassuring, putting me at ease. I've had quite a lot of work done to my teeth but am very happy with the results and so is everybody else! They are not all natural but you'd never know it. JR (Ashford)
A HAPPY CUSTOMER!
Thank you, thank you, thank you soooo much for doing all the work on my teeth. I was so full of apprehension but am over the moon with the care and treatment I received at Smiles, Headcorn. I will be telling all my friends to come to you when they need a dental appointment. Mr James, you're the best! Ms M Cliffe (Ashford)
WHEN YOU FIND A GOOD DENTIST, YOU STAY WITH HIM!
Although we live in Eastbourne, where Mr James originally practiced, we continue to travel all the way up to Headcorn when we need to visit the dentist because we know we can rely on Peter to give us honest and excellent dental care. PS
A RELAXED ATMOSPHERE
Just want to thank the Dentist and all the NurseS and reception staff for making my time at the Dentist very relaxed, such lovely people, helping my husband, and at long last I can eat with my new teeth, they are lovely.
Many many thanks Mr and Mrs PL (Ashford)
UP-TO-DATE MAGAZINES AND GREAT SERVICE!
Peter James has been my dentist for many years and I cannot speak too highly of the treatment that he's given me. In addition, he always has a spendid supply of golf magazine in his waiting room. JR (Eastbourne)
TOOTH EXTRACTION FOR A NERVOUS PATIENT
I have always dreaded going to the dentist since being rather traumatised by one when I was a child so I was very nervous on my first visit to Smiles, despite having been told by a friend that it was a great practice.
Peter James put me at ease straight away and was very reassuring. As it happened, I needed a tooth out, which was a bit daunting. He took it out in no time; it felt as if a couple of taps was all that was needed and I was free! I have called him "Feather Fingers" ever since! AJ (High Halden)
After having some correction work done to my teeth by Dr James I was so happy with the end result that I decided to go back to Smiles to have my teeth whitened for my wedding. I was so impressed with how natural they looked! Dr James explained the whole process in detail and took the time to show me exactly what I needed to do with the whitening kit when it arrived. I was so pleased with the results and found the care that was taken by all of the staff throughout my treatment to be exceptional. A big thank you to the Smiles team especially to Dr James who was absolutely fantastic! I will certainly be recommending the surgery to my family and friends. AC (Gravesend)
LUCKY TO HAVE A GOOD, CARING DENTIST!
Been seeing Peter James for over 15 years now and still make the trip from Bexhill-on-Sea to Headcorn because I feel its worth the trip to see a dentist I can rely on who is caring, efficient and someone I trust. BB (Bexhill)
A PLEASANT EXPERIENCE
Peter and all the Lovely "Smiles" Ladies!
for returning a grin to my face in such a swift and friendly manner :) KD (Tenterden)
FANTASTIC COLOUR MATCH ON BROKEN TOOTH
I had a broken tooth, which had been fixed by a previous dentist but fell off. I went to see Peter James after hearing that his cosmetic work was so good. I wasn't disappointed. You'd never guess it was ever broken and the colour match is second to none and much better than it was originally. Great dentist, nice atmosphere and I can finally stop feeling quite so nervous when I need any work done. Thanks, Smiles! MC (Gravesend)
Peter & Ladies,
Thank you very much for dealing with my 'sideways' tooth so quickly! :)
PATIENT, APPROACHABLE AND INFORMATIVE - A COMFORTABLE EXPERIENCE
I attended the Smiles dental practice in Headcorn for a crown replacement and a rebuild on a chipped tooth. The whole experience left me feeling very comfortable. I found Dr James to be very patient and approachable, he also answered any queries I had in a clear and easy to understand manner. The staff are courteous, helpful and knowledgeable and always willing to assist. MGC (Maidstone)
COMPASSIONATE AND REASSURING
After being advised by a friend to see Mr James as I had not been to the dentist for years and felt very apprehensive about going, I found his approach to be very compassionate and reassuring. He resolved my problem quickly and efficiently - one cavity and a nasty wisdom tooth that had been bothering me for ages - and has been a Godsend to someone who has always dreaded the dentist chair! I am therefore more than hapy to vouch for him as a reliable, honest and compassionate person. The staff are also very helpful and friendly. BC (St-Leonards-on-Sea)
TRUST AND CONFIDENCE
I have been going to see Mr James for 10 years now and I trust and have every confidence in him.
He and his staff have always been very understanding of my nervous disposition (I have had bad experiences in the past to say the least!) and, over that time, I have come to relax and no longer put off my visits to the dentist.
Peter is very gentle and sympathetic. After dealing with the work I needed doing, I now only need to visit Smiles for exams and hygiene, which are covered by their Practice Plan. MG (Headcorn)